Privacy Policy
CityGate North Ltd & CityGate North Lettings Ltd
Effective Date: 27/1/2025
Last Updated: 27/6/2026
CityGate North Ltd and CityGate North Lettings Ltd ("we", "our", "us") are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, store, and protect your personal information when you use our website, enquire about our services, register for our investment portal, or engage with us.
We process all personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and both companies are registered with the Information Commissioner's Office (ICO).
1. Who We Are
CityGate North Ltd
Property Investment Consultancy, Property Sales & Investor Services
CityGate North Lettings Ltd
Property Lettings & Management Services
Registered Address:
10 Waterside Business Park
Hessle
East Yorkshire
HU13 0EG
Phone: 01482 429090
Email: contact@citygatenorth.co.uk
Email: lettings@citygatenorth.co.uk
Website: www.citygatenorth.co.uk
2. Information We Collect
We may collect and process the following information:
Personal Information:
Full name
Email address
Telephone number
Postal address
Date of birth (where applicable)
Property ownership details
Investment preferences and criteria
Landlord requirements
Financial information where required
Proof of identity documents
Proof of address
Source of funds documentation
Communication preferences
Website & Usage Information:
IP address
Browser type
Device information
Website activity
Pages viewed
Referral source
Cookies and analytics data
3. How We Use Your Information
We may use your information to
Provide and manage our services
Register and manage investor portal accounts
Respond to enquiries
Send property opportunities and market updates
Conduct property searches and valuations
Carry out Anti-Money Laundering checks
Improve our website and services
Communicate with you regarding our services
Meet legal and regulatory obligations
Manage business relationships
4. Marketing Communications
We may send you:
Investment opportunities
Property alerts
Market updates
Newsletters
Business updates
Service information
You can unsubscribe at any time by clicking the unsubscribe link in emails or contacting us directly.
5. Legal Basis for Processing Data
We process your information under the following lawful bases:
Consent
Performance of a contract
Legitimate interests
Compliance with legal obligations
Protection of vital interests where necessary
6. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties including:
Solicitors
Mortgage brokers
Surveyors
Letting and property service providers
Anti-Money Laundering providers
CRM and software providers
Marketing providers
Website and hosting providers
Legal authorities where required
All third parties are required to protect your data and process it in accordance with applicable law.
7. Anti-Money Laundering (AML)
Where applicable, we are legally required to verify identities and source of funds under Anti-Money Laundering Regulations.
This may include collecting:
Passport or Driving Licence
Proof of Address
Bank statements
Source of funds documentation
AML records may be retained for up to 5 years following completion of a transaction.
8. Data Retention
We only retain information for as long as necessary. Typical retention periods:
General enquiries: 12–24 months
Client files: 6 years
AML records: 5 years
Marketing records: Until consent is withdrawn
Website analytics: Up to 26 months
9. Cookies
Our website uses cookies to improve functionality and user experience.
Cookies may include:
Essential Cookies- Required for website operation
Analytics Cookies- To help us understand website usage.
Marketing Cookies-To provide relevant advertising and communications.
You can manage or disable cookies through your browser settings.
10. Your Rights
You have the right to:
Request access to your personal data
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Withdraw consent
Request transfer of your information
To exercise your rights, contact: 📧 contact@citygatenorth.co.uk
11. Data Security
We take reasonable measures to protect your information from:
Loss
Misuse
Unauthorised access
Disclosure
Alteration
However, no online transmission can be guaranteed as completely secure.
12. Complaints
If you have concerns about how we process your data, please contact us first so we can resolve the issue.
If you remain unhappy, you may contact
Information Commissioner's Office (ICO)
Website: https://www.ico.org.uk
Phone: 0303 123 1113
13. Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
This policy was last updated on: 27/5/2026